Frequently Asked Questions

Everything you need to know about shopping with Clubmagichour

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay.

Do you ship internationally?

Yes, Clubmagichour ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my package?

Once your order has been processed and shipped, we will send an email with your tracking link. You can also log in to your account on our website to view your order history and current status.

What should I do if I receive a damaged item?

We apologize for the inconvenience. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the product and packaging, and we will arrange a replacement or refund immediately.